{"id":39258,"date":"2022-01-26T12:52:33","date_gmt":"2022-01-26T11:52:33","guid":{"rendered":"https:\/\/isottaparfums.com\/faq-2\/"},"modified":"2022-01-26T17:25:04","modified_gmt":"2022-01-26T16:25:04","slug":"faq-2","status":"publish","type":"page","link":"https:\/\/isottaparfums.com\/en\/faq-2\/","title":{"rendered":"FAQ"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.10.8&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;20px||||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.10.8&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.10.8&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.10.8&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;||||||||&#8221; text_text_color=&#8221;#211B00&#8243; text_font_size=&#8221;17px&#8221; text_line_height=&#8221;1.8em&#8221; header_font=&#8221;||on||||||&#8221; header_font_size=&#8221;33px&#8221; header_line_height=&#8221;1.5em&#8221; header_2_font=&#8221;||on||||||&#8221; header_2_font_size=&#8221;33px&#8221; header_2_line_height=&#8221;1.5em&#8221; header_letter_spacing_tablet=&#8221;&#8221; header_letter_spacing_phone=&#8221;&#8221; header_letter_spacing_last_edited=&#8221;on|desktop&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h1>Frequently asked questions<\/h1>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;3_4,1_4&#8243; _builder_version=&#8221;4.10.8&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;3_4&#8243; _builder_version=&#8221;4.10.8&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][dipi_faq faq_categories=&#8221;20&#8243; faq_order_by=&#8221;date&#8221; icon_animate=&#8221;on&#8221; icon_closed=&#8221;&#x37;||divi||400&#8243; icon_closed_color=&#8221;#917500&#8243; icon_closed_font_size=&#8221;18px&#8221; entry_background_closed=&#8221;rgba(145,117,0,0.02)&#8221; entry_background_open=&#8221;rgba(145,117,0,0.04)&#8221; _builder_version=&#8221;4.14.7&#8243; _module_preset=&#8221;default&#8221; title_closed_font_size=&#8221;17px&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;][\/dipi_faq][et_pb_image src=&#8221;https:\/\/isottaparfums.com\/wp-content\/uploads\/2021\/12\/coucou_gravure.jpg&#8221; alt=&#8221;flower engraving&#8221; align=&#8221;center&#8221; _builder_version=&#8221;4.14.4&#8243; _module_preset=&#8221;default&#8221; width=&#8221;57%&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][\/et_pb_column][et_pb_column type=&#8221;1_4&#8243; _builder_version=&#8221;4.10.8&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_image src=&#8221;https:\/\/isottaparfums.com\/wp-content\/uploads\/2021\/12\/bandeau_faq_coucous.jpg&#8221; alt=&#8221;Flowers&#8221; _builder_version=&#8221;4.14.4&#8243; _module_preset=&#8221;default&#8221; box_shadow_style=&#8221;preset1&#8243; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Frequently asked questions<div class=\"et_pb_module dipi_faq dipi_faq_0\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_module_inner\">\n\t\t\t\t\t<div class=\"dipi-faq-wrapper dipi-faq-toggles loading \" style=\"display: none;\" data-config=\"{&quot;layout&quot;:&quot;toggles&quot;}\">\n\t\t\t\t<script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"@id\":false,\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"1. <i class=\\\"far fa-clock\\\" style=\\\"margin-left:10px; margin-right: 10px\\\"><\\\/i>Do ISOTTA Perfumes last long on the skin?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Isotta perfumes have a reasonable trail but are not overwhelming. They are \\u00ab\\u00a0skin perfumes\\u00a0\\u00bb. However the scent will remain on your clothes. The base notes used are of the most precious, this is why their smell will remain on the skin, and will be revived, as you will notice, when you have emotions.<\\\/p>\\n\"}},{\"@type\":\"Question\",\"name\":\"2.<i class=\\\"fas fa-eye-dropper\\\" style=\\\"margin-left:10px; margin-right: 10px\\\"><\\\/i> Why are ISOTTA Perfumes so colored?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Because the essences are! If you have used essential oils before, which is likely if you are here, you might have noticed they are rarely colorless: green, yellow, amber, even blue! We use mainly essential oils, CO2 extracts and absolutes (those not extracted with petrochemical solvents, that are practically all colored). In very tiny quantities we use isolates or natural molecules, those are colorless. In our instructions for use, those are mentioned under \\u201cingredients from biotechnologies\\u201d.<\\\/p>\\n\"}},{\"@type\":\"Question\",\"name\":\"3. <i class=\\\"fas fa-air-freshener\\\" style=\\\"margin-left:10px; margin-right: 10px\\\"><\\\/i>How to wear them?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Spray generously on d\\u00e9collet\\u00e9, nape, arms. Unlike what is heard everywhere, the fragrance will last longer on the external part of the \\u00a0wrist, and will diffuse more rapidly on the inside. The amount one sprays of course depends on each individual..<\\\/p>\\n\"}},{\"@type\":\"Question\",\"name\":\"4. <i class=\\\"fas fa-venus-mars\\\" style=\\\"margin-left: 10px; margin-right: 10px\\\"><\\\/i>Are these perfumes for men or women?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Surprisingly Isotta perfumes suit both genders, as if raw materials were adapting. This is why we have not given them a gender. It is for everyone to choose, there is no rule, follow your instinct. However, <em>L\\u2019homme d\\u2019\\u00e0 c\\u00f4t\\u00e9<\\\/em> has been conceived for men.<\\\/p>\\n\"}},{\"@type\":\"Question\",\"name\":\"5. <i class=\\\"fas fa-compress-alt\\\" style=\\\"margin-left: 10px; margin-right: 10px\\\"><\\\/i>Can I mix them?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Yes! Here are some proven ones : this makes a new perfume! Feel free to try others!<br \\\/>\\nA tout jamais + B\\u00e9b\\u00e9 N\\u00e9roli<br \\\/>\\nSanctuaire + B\\u00e9b\\u00e9 N\\u00e9roli<br \\\/>\\nSanctuaire + I<\\\/p>\\n\"}},{\"@type\":\"Question\",\"name\":\"6. <i class=\\\"fas fa-coins\\\" style=\\\"margin-left: 10px; margin-right: 10px\\\"><\\\/i>Why are some perfumes so expensive?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>We formulate without looking at the cost and the final price is calculated taking into account that of the raw materials, the time spent (research, creation and manufacture), and the final concentration. Indeed, all natural raw materials are very expensive if compared with their synthetic equivalent.<br \\\/>\\nAlso, we don&#8217;t have a wholesaler, so there is no intermediary between you and us.<br \\\/>\\nThe 11 ml are expensive in comparison to the 50 ml because the time spent is equal for both.<\\\/p>\\n\"}},{\"@type\":\"Question\",\"name\":\"7. <i class=\\\"fas fa-seedling\\\" style=\\\"margin-left: 10px; margin-right: 10px\\\"><\\\/i>Are ISOTTA perfumes vegan?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>We do not use any substance extracted from animals by means of their exploitation.<br \\\/>\\nB\\u00e9b\\u00e9 Neroli and Petitgrain are vegan.<br \\\/>\\n\\u00c0 Tout Jamais et L\\u2019homme d\\u2019\\u00e0 c\\u00f4t\\u00e9 contain Ambre Gris, a substance coming from the sperm whale but which harvest doesn\\u2019t need any intervention from man except that of finding it stranded on beaches around the globe. It is a fixative that confers mystery and sensuality.<br \\\/>\\nCivet, castoreum and musk are excluded from our catalogue by ethical choice (Musk has been forbidden long ago).<\\\/p>\\n\"}},{\"@type\":\"Question\",\"name\":\"8. <i class=\\\"fas fa-umbrella\\\" style=\\\"margin-left: 10px; margin-right: 10px\\\"><\\\/i>How to keep ISOTTA perfumes in good condition?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Perfumes oxidize when exposed to direct sunlight and if submitted to extreme, frequent and brutal changes of temperatures. Just protect them from it. With time, their color might darken without altering their smell.<\\\/p>\\n\"}},{\"@type\":\"Question\",\"name\":\"9. <i class=\\\"fas fa-baby\\\" style=\\\"margin-left: 10px; margin-right: 10px\\\"><\\\/i>Is B\\u00e9b\\u00e9 N\\u00e9roli a perfume for children?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>B\\u00e9b\\u00e9 N\\u00e9roli was conceived at the beginning for children, but mothers wanted it as well, so we have concentrated it. It is never advised to spray perfume on the skin of very young children (less than 3 years old), nor on children in general in a regular manner. See instructions for use.<\\\/p>\\n\"}},{\"@type\":\"Question\",\"name\":\"10. <i class=\\\"fas fa-tshirt\\\" style=\\\"margin-left: 10px; margin-right: 10px\\\"><\\\/i>Can I spray ISOTTA perfumes on my clothes?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Yes, pay attention though, not to do it on clothes that could stain : the spray diffuses micro-drops, but in quantity and too close, this would wet the cloth. Use your common sense.<\\\/p>\\n\"}},{\"@type\":\"Question\",\"name\":\"11. <i class=\\\"fas fa-not-equal\\\" style=\\\"margin-left: 10px; margin-right: 10px\\\"><\\\/i>Is there a difference from one batch to another?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Yes, as for all natural products, some parameters cannot be controlled. We do our best, of course, to maintain an even olfactive quality. But it is the beauty of nature that everything is unique.<\\\/p>\\n\"}},{\"@type\":\"Question\",\"name\":\"12. <i class=\\\"fas fa-braille\\\" style=\\\"margin-left: 10px; margin-right: 10px\\\"><\\\/i>Why does my perfumes have a depot, or why is it cloudy?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Isotta perfumes are filtered for some, for others not, when they are it is never with a strong filter, thus some particles will settle at the bottom of the bottle, like you see in wines. About cloudiness, we use enfleurage oils and other extracts which recipe is kept secret, those extracts have macerated in vegetable oils and it happens that some remains, which explains cloudiness.<\\\/p>\\n\"}},{\"@type\":\"Question\",\"name\":\"13. <i class=\\\"fas fa-grip-lines\\\" style=\\\"margin-left: 10px; margin-right: 10px\\\"><\\\/i>Can I receive samples?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>The cost of the raw materials doesn\\u2019t allow us to give individual samples. However, a free 3 ml sample of your choice will be given for each 50ml bottle purchased, and it is possible to buy the entire collection on blotters in a crystal envelope for 5 euros, deductible on your next perfume purchase. It will give you a good idea of the perfume, especially the base notes and you will be able to appreciate how long they last.<\\\/p>\\n\"}},{\"@type\":\"Question\",\"name\":\"14. <i class=\\\"fas fa-store-alt\\\" style=\\\"margin-left: 10px; margin-right: 10px\\\"><\\\/i>You would like to sell ISOTTA Perfumes in your boutique?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Contact us at<a href=\\\"mailto:contact@isottaparfums.com\\\"><u>contact@isottaparfums.com<\\\/u><\\\/a>.<\\\/p>\\n\"}},{\"@type\":\"Question\",\"name\":\"15. <i class=\\\"fas fa-share-square\\\" style=\\\"margin-left: 10px; margin-right: 10px\\\"><\\\/i>Returns\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>We accept returns only if the product is in pristine condition, in its original unopened packaging (paper box and silk paper).<\\\/p>\\n\"}},{\"@type\":\"Question\",\"name\":\"16. <i class=\\\"fas fa-sort\\\" style=\\\"margin-left: 10px; margin-right: 10px\\\"><\\\/i>Refill your perfume\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>A pipette comes with the purchase of the 11ml purse spray, in order to refill from the 50ml. To avoid leaks, one must absolutely avoid getting the neck \\u2013 screw and top- of the bottle wet because this would create a path for the perfume to come out.<br \\\/>\\nIsottaparfums could not be held responsible in the event of leaks. Of course, the spray must be screwed back on completely. One can use a rubber glove for instance, to get a better grip.<\\\/p>\\n\"}},{\"@type\":\"Question\",\"name\":\"17. <i class=\\\"fas fa-exclamation\\\" style=\\\"margin-left: 10px; margin-right: 10px\\\"><\\\/i>My spray doesn\\u2019t work\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>In case your spray would be defective, (it has never happened to us, but who knows..) we will be happy to send you a new one by post. Please write to us with a description  at contact@isottaparfums.com<\\\/p>\\n\"}}]}<\/script><div class=\"dipi-faq-entry\" data-entry-number=\"0\">\n                        <div class=\"dipi-faq-title\"><i class=\"dipi-faq-icon-open\">:<\/i>\n                                    <i class=\"dipi-faq-icon-closed\">&#x37;<\/i><span>1. <i class=\"far fa-clock\" style=\"margin-left:10px; margin-right: 10px\"><\/i>Do ISOTTA Perfumes last long on the skin?<\/span><\/div>\n                        <div class=\"dipi-faq-content\"><p>Isotta perfumes have a reasonable trail but are not overwhelming. They are \u00ab\u00a0skin perfumes\u00a0\u00bb. However the scent will remain on your clothes. The base notes used are of the most precious, this is why their smell will remain on the skin, and will be revived, as you will notice, when you have emotions.<\/p>\n<\/div>\n                    <\/div><div class=\"dipi-faq-entry\" data-entry-number=\"1\">\n                        <div class=\"dipi-faq-title\"><i class=\"dipi-faq-icon-open\">:<\/i>\n                                    <i class=\"dipi-faq-icon-closed\">&#x37;<\/i><span>2.<i class=\"fas fa-eye-dropper\" style=\"margin-left:10px; margin-right: 10px\"><\/i> Why are ISOTTA Perfumes so colored?<\/span><\/div>\n                        <div class=\"dipi-faq-content\"><p>Because the essences are! If you have used essential oils before, which is likely if you are here, you might have noticed they are rarely colorless: green, yellow, amber, even blue! We use mainly essential oils, CO2 extracts and absolutes (those not extracted with petrochemical solvents, that are practically all colored). In very tiny quantities we use isolates or natural molecules, those are colorless. In our instructions for use, those are mentioned under \u201cingredients from biotechnologies\u201d.<\/p>\n<\/div>\n                    <\/div><div class=\"dipi-faq-entry\" data-entry-number=\"2\">\n                        <div class=\"dipi-faq-title\"><i class=\"dipi-faq-icon-open\">:<\/i>\n                                    <i class=\"dipi-faq-icon-closed\">&#x37;<\/i><span>3. <i class=\"fas fa-air-freshener\" style=\"margin-left:10px; margin-right: 10px\"><\/i>How to wear them?<\/span><\/div>\n                        <div class=\"dipi-faq-content\"><p>Spray generously on d\u00e9collet\u00e9, nape, arms. Unlike what is heard everywhere, the fragrance will last longer on the external part of the \u00a0wrist, and will diffuse more rapidly on the inside. The amount one sprays of course depends on each individual..<\/p>\n<\/div>\n                    <\/div><div class=\"dipi-faq-entry\" data-entry-number=\"3\">\n                        <div class=\"dipi-faq-title\"><i class=\"dipi-faq-icon-open\">:<\/i>\n                                    <i class=\"dipi-faq-icon-closed\">&#x37;<\/i><span>4. <i class=\"fas fa-venus-mars\" style=\"margin-left: 10px; margin-right: 10px\"><\/i>Are these perfumes for men or women?<\/span><\/div>\n                        <div class=\"dipi-faq-content\"><p>Surprisingly Isotta perfumes suit both genders, as if raw materials were adapting. This is why we have not given them a gender. It is for everyone to choose, there is no rule, follow your instinct. However, <em>L\u2019homme d\u2019\u00e0 c\u00f4t\u00e9<\/em> has been conceived for men.<\/p>\n<\/div>\n                    <\/div><div class=\"dipi-faq-entry\" data-entry-number=\"4\">\n                        <div class=\"dipi-faq-title\"><i class=\"dipi-faq-icon-open\">:<\/i>\n                                    <i class=\"dipi-faq-icon-closed\">&#x37;<\/i><span>5. <i class=\"fas fa-compress-alt\" style=\"margin-left: 10px; margin-right: 10px\"><\/i>Can I mix them?<\/span><\/div>\n                        <div class=\"dipi-faq-content\"><p>Yes! Here are some proven ones : this makes a new perfume! Feel free to try others!<br \/>\nA tout jamais + B\u00e9b\u00e9 N\u00e9roli<br \/>\nSanctuaire + B\u00e9b\u00e9 N\u00e9roli<br \/>\nSanctuaire + I<\/p>\n<\/div>\n                    <\/div><div class=\"dipi-faq-entry\" data-entry-number=\"5\">\n                        <div class=\"dipi-faq-title\"><i class=\"dipi-faq-icon-open\">:<\/i>\n                                    <i class=\"dipi-faq-icon-closed\">&#x37;<\/i><span>6. <i class=\"fas fa-coins\" style=\"margin-left: 10px; margin-right: 10px\"><\/i>Why are some perfumes so expensive?<\/span><\/div>\n                        <div class=\"dipi-faq-content\"><p>We formulate without looking at the cost and the final price is calculated taking into account that of the raw materials, the time spent (research, creation and manufacture), and the final concentration. Indeed, all natural raw materials are very expensive if compared with their synthetic equivalent.<br \/>\nAlso, we don&#8217;t have a wholesaler, so there is no intermediary between you and us.<br \/>\nThe 11 ml are expensive in comparison to the 50 ml because the time spent is equal for both.<\/p>\n<\/div>\n                    <\/div><div class=\"dipi-faq-entry\" data-entry-number=\"6\">\n                        <div class=\"dipi-faq-title\"><i class=\"dipi-faq-icon-open\">:<\/i>\n                                    <i class=\"dipi-faq-icon-closed\">&#x37;<\/i><span>7. <i class=\"fas fa-seedling\" style=\"margin-left: 10px; margin-right: 10px\"><\/i>Are ISOTTA perfumes vegan?<\/span><\/div>\n                        <div class=\"dipi-faq-content\"><p>We do not use any substance extracted from animals by means of their exploitation.<br \/>\nB\u00e9b\u00e9 Neroli and Petitgrain are vegan.<br \/>\n\u00c0 Tout Jamais et L\u2019homme d\u2019\u00e0 c\u00f4t\u00e9 contain Ambre Gris, a substance coming from the sperm whale but which harvest doesn\u2019t need any intervention from man except that of finding it stranded on beaches around the globe. It is a fixative that confers mystery and sensuality.<br \/>\nCivet, castoreum and musk are excluded from our catalogue by ethical choice (Musk has been forbidden long ago).<\/p>\n<\/div>\n                    <\/div><div class=\"dipi-faq-entry\" data-entry-number=\"7\">\n                        <div class=\"dipi-faq-title\"><i class=\"dipi-faq-icon-open\">:<\/i>\n                                    <i class=\"dipi-faq-icon-closed\">&#x37;<\/i><span>8. <i class=\"fas fa-umbrella\" style=\"margin-left: 10px; margin-right: 10px\"><\/i>How to keep ISOTTA perfumes in good condition?<\/span><\/div>\n                        <div class=\"dipi-faq-content\"><p>Perfumes oxidize when exposed to direct sunlight and if submitted to extreme, frequent and brutal changes of temperatures. Just protect them from it. With time, their color might darken without altering their smell.<\/p>\n<\/div>\n                    <\/div><div class=\"dipi-faq-entry\" data-entry-number=\"8\">\n                        <div class=\"dipi-faq-title\"><i class=\"dipi-faq-icon-open\">:<\/i>\n                                    <i class=\"dipi-faq-icon-closed\">&#x37;<\/i><span>9. <i class=\"fas fa-baby\" style=\"margin-left: 10px; margin-right: 10px\"><\/i>Is B\u00e9b\u00e9 N\u00e9roli a perfume for children?<\/span><\/div>\n                        <div class=\"dipi-faq-content\"><p>B\u00e9b\u00e9 N\u00e9roli was conceived at the beginning for children, but mothers wanted it as well, so we have concentrated it. It is never advised to spray perfume on the skin of very young children (less than 3 years old), nor on children in general in a regular manner. See instructions for use.<\/p>\n<\/div>\n                    <\/div><div class=\"dipi-faq-entry\" data-entry-number=\"9\">\n                        <div class=\"dipi-faq-title\"><i class=\"dipi-faq-icon-open\">:<\/i>\n                                    <i class=\"dipi-faq-icon-closed\">&#x37;<\/i><span>10. <i class=\"fas fa-tshirt\" style=\"margin-left: 10px; margin-right: 10px\"><\/i>Can I spray ISOTTA perfumes on my clothes?<\/span><\/div>\n                        <div class=\"dipi-faq-content\"><p>Yes, pay attention though, not to do it on clothes that could stain : the spray diffuses micro-drops, but in quantity and too close, this would wet the cloth. Use your common sense.<\/p>\n<\/div>\n                    <\/div><div class=\"dipi-faq-entry\" data-entry-number=\"10\">\n                        <div class=\"dipi-faq-title\"><i class=\"dipi-faq-icon-open\">:<\/i>\n                                    <i class=\"dipi-faq-icon-closed\">&#x37;<\/i><span>11. <i class=\"fas fa-not-equal\" style=\"margin-left: 10px; margin-right: 10px\"><\/i>Is there a difference from one batch to another?<\/span><\/div>\n                        <div class=\"dipi-faq-content\"><p>Yes, as for all natural products, some parameters cannot be controlled. We do our best, of course, to maintain an even olfactive quality. But it is the beauty of nature that everything is unique.<\/p>\n<\/div>\n                    <\/div><div class=\"dipi-faq-entry\" data-entry-number=\"11\">\n                        <div class=\"dipi-faq-title\"><i class=\"dipi-faq-icon-open\">:<\/i>\n                                    <i class=\"dipi-faq-icon-closed\">&#x37;<\/i><span>12. <i class=\"fas fa-braille\" style=\"margin-left: 10px; margin-right: 10px\"><\/i>Why does my perfumes have a depot, or why is it cloudy?<\/span><\/div>\n                        <div class=\"dipi-faq-content\"><p>Isotta perfumes are filtered for some, for others not, when they are it is never with a strong filter, thus some particles will settle at the bottom of the bottle, like you see in wines. About cloudiness, we use enfleurage oils and other extracts which recipe is kept secret, those extracts have macerated in vegetable oils and it happens that some remains, which explains cloudiness.<\/p>\n<\/div>\n                    <\/div><div class=\"dipi-faq-entry\" data-entry-number=\"12\">\n                        <div class=\"dipi-faq-title\"><i class=\"dipi-faq-icon-open\">:<\/i>\n                                    <i class=\"dipi-faq-icon-closed\">&#x37;<\/i><span>13. <i class=\"fas fa-grip-lines\" style=\"margin-left: 10px; margin-right: 10px\"><\/i>Can I receive samples?<\/span><\/div>\n                        <div class=\"dipi-faq-content\"><p>The cost of the raw materials doesn\u2019t allow us to give individual samples. However, a free 3 ml sample of your choice will be given for each 50ml bottle purchased, and it is possible to buy the entire collection on blotters in a crystal envelope for 5 euros, deductible on your next perfume purchase. It will give you a good idea of the perfume, especially the base notes and you will be able to appreciate how long they last.<\/p>\n<\/div>\n                    <\/div><div class=\"dipi-faq-entry\" data-entry-number=\"13\">\n                        <div class=\"dipi-faq-title\"><i class=\"dipi-faq-icon-open\">:<\/i>\n                                    <i class=\"dipi-faq-icon-closed\">&#x37;<\/i><span>14. <i class=\"fas fa-store-alt\" style=\"margin-left: 10px; margin-right: 10px\"><\/i>You would like to sell ISOTTA Perfumes in your boutique?<\/span><\/div>\n                        <div class=\"dipi-faq-content\"><p>Contact us at<a href=\"mailto:contact@isottaparfums.com\"><u>contact@isottaparfums.com<\/u><\/a>.<\/p>\n<\/div>\n                    <\/div><div class=\"dipi-faq-entry\" data-entry-number=\"14\">\n                        <div class=\"dipi-faq-title\"><i class=\"dipi-faq-icon-open\">:<\/i>\n                                    <i class=\"dipi-faq-icon-closed\">&#x37;<\/i><span>15. <i class=\"fas fa-share-square\" style=\"margin-left: 10px; margin-right: 10px\"><\/i>Returns<\/span><\/div>\n                        <div class=\"dipi-faq-content\"><p>We accept returns only if the product is in pristine condition, in its original unopened packaging (paper box and silk paper).<\/p>\n<\/div>\n                    <\/div><div class=\"dipi-faq-entry\" data-entry-number=\"15\">\n                        <div class=\"dipi-faq-title\"><i class=\"dipi-faq-icon-open\">:<\/i>\n                                    <i class=\"dipi-faq-icon-closed\">&#x37;<\/i><span>16. <i class=\"fas fa-sort\" style=\"margin-left: 10px; margin-right: 10px\"><\/i>Refill your perfume<\/span><\/div>\n                        <div class=\"dipi-faq-content\"><p>A pipette comes with the purchase of the 11ml purse spray, in order to refill from the 50ml. To avoid leaks, one must absolutely avoid getting the neck \u2013 screw and top- of the bottle wet because this would create a path for the perfume to come out.<br \/>\nIsottaparfums could not be held responsible in the event of leaks. Of course, the spray must be screwed back on completely. One can use a rubber glove for instance, to get a better grip.<\/p>\n<\/div>\n                    <\/div><div class=\"dipi-faq-entry\" data-entry-number=\"16\">\n                        <div class=\"dipi-faq-title\"><i class=\"dipi-faq-icon-open\">:<\/i>\n                                    <i class=\"dipi-faq-icon-closed\">&#x37;<\/i><span>17. <i class=\"fas fa-exclamation\" style=\"margin-left: 10px; margin-right: 10px\"><\/i>My spray doesn\u2019t work<\/span><\/div>\n                        <div class=\"dipi-faq-content\"><p>In case your spray would be defective, (it has never happened to us, but who knows..) we will be happy to send you a new one by post. Please write to us with a description  at contact@isottaparfums.com<\/p>\n<\/div>\n                    <\/div>\n\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div><\/p>\n","protected":false},"author":11,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"dipi_cpt_category":[],"class_list":["post-39258","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/isottaparfums.com\/en\/wp-json\/wp\/v2\/pages\/39258","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/isottaparfums.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/isottaparfums.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/isottaparfums.com\/en\/wp-json\/wp\/v2\/users\/11"}],"replies":[{"embeddable":true,"href":"https:\/\/isottaparfums.com\/en\/wp-json\/wp\/v2\/comments?post=39258"}],"version-history":[{"count":0,"href":"https:\/\/isottaparfums.com\/en\/wp-json\/wp\/v2\/pages\/39258\/revisions"}],"wp:attachment":[{"href":"https:\/\/isottaparfums.com\/en\/wp-json\/wp\/v2\/media?parent=39258"}],"wp:term":[{"taxonomy":"dipi_cpt_category","embeddable":true,"href":"https:\/\/isottaparfums.com\/en\/wp-json\/wp\/v2\/dipi_cpt_category?post=39258"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}