Privacy Policy

Last updated on December 30, 2021

PREAMBLE

This Privacy Policy explains how ISOLDE uses and protects the information you provide to us, if any, when you use this website accessible at the following URL: www.isottaparfums.com (hereinafter the “Website”).
Please note that this Privacy Policy may be modified or supplemented at any time by ISOLDE, particularly to comply with any legal or technological developments. In such cases, the date of the update will be clearly indicated at the top of this policy. These changes are binding on the User as soon as they are posted online. Users should therefore review this Privacy Policy regularly to stay informed of any changes.

Article 1. Parties

This Privacy Policy applies to the relationship between the publisher of the Website—namely, ISOLDE, hereinafter “ISOLDE”—and any person accessing the Website, hereinafter “the User.”

Article 2. Definitions

“Site Content”: any material published on the Site, whether or not protected by intellectual property rights, such as text, images, designs, presentations, videos, diagrams, structures, databases, or software.

“User”: any person accessing the Site.

“Site”: the website accessible at the URL www.isottaparfums.com, as well as any related sub-sites, mirror sites, portals, and URL variations.

Article 3. Scope of Application

This Privacy Policy applies to all Internet users. By simply browsing the Site, you fully and unconditionally accept this Privacy Policy.

The Internet user acknowledges the evidentiary value of ISOLDE’s automatic logging systems and, unless the user can provide evidence to the contrary, waives the right to challenge them in the event of a dispute.

Acceptance of this Privacy Policy implies that Internet users have the necessary legal capacity to do so, or that they are at least 16 years of age, or, failing that, that they have the authorization of a guardian or conservator if they are legally incapacitated, of their legal representative if they are under 16 years of age, or that they hold a power of attorney if they are acting on behalf of a legal entity.

Article 4. Personal Data

In accordance with the General Data Protection Regulation (GDPR) adopted by the European Parliament on April 14, 2016, and applicable national legislation, ISOLDE provides you with the following information:

4.1 Identity of the Data Controller
The entity responsible for collecting and processing data is ISOLDE, with its registered office at 10 rue de Saint Louis en l’Ile, 75004 PARIS, SIREN: 852823772.

4.2 Identity of the Data Protection Officer
The Data Protection Officer is Véronique Remblière, 10 rue de Saint Louis en l’Ile, 75004 PARIS, SIREN: 852823772, contact@isottaparfums.com

4.3 Data Collection by ISOLDE
4.3.1 Data Collected
4.3.1.1 Data Collected While Browsing
When browsing the Site, you consent to ISOLDE collecting information regarding:
– the content you viewed and clicked on;
– the device you used and your software environment;
– your location.

4.3.1.2 Data Collected When Using the Contact Form
When a user fills out the contact form, ISOLDE collects the following personal data:
– Last name;
– First name;
– Mailing address;
– Email address.

4.3.1.3 Data Collected When Registering for the Member Area
When the User fills out the registration form, ISOLDE collects the following personal data:
– Last name;
– First name;
– Date of birth;
– Phone number;
– Mailing address;
– Email address.

4.3.1.4 Data Collected Upon Subscription to the Newsletter
When a User fills out the newsletter sign-up form, ISOLDE collects the following personal data:
– Email address.

4.3.2 Purposes of Personal Data Collection
Data collected while browsing is subject to automated processing for the following purposes:
– To develop, operate, improve, provide, and manage the Website;
– To personalize and enhance the User’s experience.

Data collected when using the contact form is subject to automated processing for the following purposes:
– To provide the User with a detailed response;

Data collected when creating a member account is subject to automated processing for the following purposes:
– To communicate with the User;
– Send information and contact the User;
– Ensure compliance with the terms and conditions governing use of the Site.

Data collected when using the newsletter form is subject to automated processing for the following purposes:
– To send a newsletter;

4.3.3 Legal Basis for Processing
The legal basis for processing data collected while browsing is ISOLDE’s legitimate interest, namely to analyze user behavior on the Site and to improve the Site’s security and functionality. With regard to data collected through the use of certain cookies, users are encouraged to refer to ISOLDE’s cookie policy.
The legal basis for data collected when using the contact form is the consent of the data subjects.
The legal basis for data collected when creating a member account is a contractual relationship.
The legal basis for the data collected when using the newsletter form is the consent of the data subjects.

4.3.4 Internal Recipients of the Data
The collected data may be accessed only by members of ISOLDE’s management team, as well as by staff responsible for managing the website and the member portal, and is never made freely accessible to any third-party individual.

4.3.5 Retention Period for Personal Data
Personal data collected while browsing the Site is retained for a reasonable period necessary for the proper administration of the Site and for a maximum of 12 months, or until the data subjects withdraw their consent.
Personal data collected when using the contact form is retained for a reasonable period necessary for the proper handling of the user’s request, and for a maximum of 12 months.
Personal data collected when creating a member account is retained for the duration of the contractual relationship.
Personal data collected when using the newsletter form is retained for the duration of the relationship until the user unsubscribes.
At the end of each of these retention periods, ISOLDE will archive this data and retain it for as long as it may be held liable.
Once this retention period has expired, ISOLDE undertakes to permanently delete the data of the data subjects.

4.3.6 Security and Confidentiality of Personal Data
Personal data is stored under secure conditions, using state-of-the-art technology, in compliance with the provisions of the General Data Protection Regulation and applicable national legislation.

4.3.7 Minimization of Personal Data
ISOLDE may also collect and process any data voluntarily provided by a user, particularly when sending an email to the contact address.
ISOLDE advises Internet users as much as possible when they provide unnecessary or superfluous personal data.
ISOLDE undertakes to retain and process only the data strictly necessary for its activities, and will delete any unnecessary data received as soon as possible.

4.4 Respect for Rights
You have the following rights regarding your personal data, which you may exercise by writing to our mailing address or by sending an email to the following address: contact@isottaparfums.com

4.4.1 Right to Information, Access, and Disclosure of Data
You have the right to access your personal data.
Due to ISOLDE’s obligation to ensure security and confidentiality in the processing of personal data, your request will only be processed if you provide proof of your identity, specifically by submitting a scan of your valid ID (for requests sent by email) or a signed photocopy of your valid ID (for requests sent in writing), both accompanied by the statement “I hereby certify that this copy of my identification document is a true copy of the original. Done at … on …,” followed by your signature.

To assist you with this process, you will find a sample letter prepared by the CNIL here.

4.4.2 Right to Rectification, Erasure, and the Right to Be Forgotten
You have the right to request the rectification, updating, blocking, or erasure of your personal data that may be inaccurate, erroneous, incomplete, or obsolete.
You may also set general and specific guidelines regarding the handling of your personal data after your death. If applicable, the heirs of a deceased person may request that the death of their loved one be taken into account and/or that the necessary updates be made.
To assist you with this process, you will find a sample letter prepared by the CNIL here.

4.4.3 Right to Object to Data Processing
You have the right to object to the processing of your personal data.
To do so, please send an email to the following address: contact@isottaparfums.com. In this email, you must specify the data you wish to have deleted as well as the reasons for this request, except in cases of commercial solicitation.

4.4.4 Right to Data Portability
You have the right to receive the personal data you have provided to us in a transferable, open, and readable format.

4.4.5 Right to Restriction of Processing
You have the right to request that ISOLDE restrict the processing of your personal data. As a result, ISOLDE will only be able to store your data and will no longer be able to use it.

4.4.6 Withdrawal of Consent
Your consent is required for ISOLDE to process your data. However, you may withdraw your consent at any time. This withdrawal will result in the deletion of your personal data.
However, services that require ISOLDE to process your data will no longer be accessible.

4.4.7 Response Times
ISOLDE undertakes to respond to your request for access, rectification, or objection, or any other request for additional information, within a reasonable timeframe that shall not exceed one month from the date of receipt of your request.

4.4.8 Complaint to the Competent Authority
If you believe that ISOLDE is not complying with its obligations regarding your personal information, you may file a complaint or submit a request to the competent authority. In France, the competent authority is the CNIL, to which you can submit a request here.

4.5.2 Transfer Upon Government Request or Court Order

The User also agrees that ISOLDE may disclose the collected data to any person upon request by a government authority or pursuant to a court order.

4.5.3 Transfer in Connection with a Merger or Acquisition
If ISOLDE is involved in a merger, sale of assets, financing transaction, liquidation, or bankruptcy, or in an acquisition of all or part of its business by another company, the User consents to ISOLDE transferring the collected data to that company and to that company processing personal data as described in this Privacy Policy in place of ISOLDE.

Article 5. Intellectual Property

5.1 Legal Protection of the Site’s Content

The Site’s Content may be protected by copyright and database rights. Any representation, reproduction, translation, adaptation, or modification, in whole or in part, carried out illegally and without the consent of ISOLDE or its rights holders or successors constitutes a violation of Books I and III of the Intellectual Property Code and may result in legal action for infringement.

5.2 Contractual Protection of the Site’s Content

The Internet User contractually agrees with ISOLDE not to use, reproduce, or display, in any manner whatsoever, the Site’s Content—whether or not it is protected by intellectual property rights—for any purpose other than its reading by a robot or browser. This prohibition does not apply to web crawlers whose sole purpose is to scan the Site’s content for indexing purposes.

Article 6. Final Provisions

6.1 Amendments

This Privacy Policy may be amended at any time by ISOLDE. The terms and conditions applicable to the User are those in effect at the time the User accesses the Site; any subsequent access to the Site constitutes acceptance of the new terms and conditions, if applicable.

6.2 Entire Agreement

The invalidity of any provision of this agreement shall not render the other provisions of the agreement or the agreement as a whole invalid; such provisions shall remain in full force and effect. In such a case, the parties shall, to the extent possible, replace the invalid provision with a valid provision that corresponds to the spirit and purpose of this agreement.

6.3 Non-Waiver

ISOLDE’s failure to exercise the rights granted to it hereunder shall in no event be construed as a waiver of its right to assert such rights.

6.4 Languages

These terms and conditions are provided in French.

6.5 Unfair Terms

The provisions of these terms and conditions apply subject to compliance with the mandatory provisions of the Consumer Code regarding unfair terms in contracts between a business and a consumer.

Article 7. Disputes

7.1 Governing Law

This Privacy Policy is governed by French law and European regulations, in particular the European General Data Protection Regulation.

7.2 Disputes

Pursuant to Order No. 2015-1033 of August 20, 2015, any disputes that may arise in connection with the performance of these Terms and Conditions and that cannot be resolved amicably between the parties shall be submitted to a certified mediator.

7.3 Arbitration

Any dispute relating to or arising out of this contract shall be resolved by arbitration in accordance with the FastArbitre rules of the Digital Institute of Arbitration and Mediation.